Fenwick and Tilbrook Ltd is committed to providing a website that is usable and accessible to the widest possible audience, regardless of ability or technology and including those who have visual, hearing, motor or cognitive impairments.

We are actively working towards meeting levels A and AA of the Web Content Accessibility Guidelines (WCAG) 2.0.

We have an ongoing programme of assessing and correcting issues of accessibility, which includes working directly with people with disabilities to understand and fix the problems they may encounter when using our website.

If you find any accessibility barriers that affect your experience of the site, please let us know by contacting us at

Text Size

You can increase this website’s text size by pressing Ctrl and + (PC users) or Cmd and + (Mac users). To decrease the size use Ctrl and – or Cmd and -. To return to the default size use Ctrl and 0 or Cmd and 0.

Screen Readers

Screen reader software can be downloaded and used to read web pages aloud to you. Alternatively, modern web browsers and operating systems include screen reading functionality. For more information, please head to the RNIB.


Terms of Use

The information provided on this website is the copyright of Fenwick and Tilbrook Limited and may not be used in whole or part without prior written permission.
The moral rights of the authors are reserved. While our best efforts go towards maintaining this website, Fenwick and Tilbrook Limited cannot be responsible for any reliance placed upon the information contained within it.
For more information, call us on 01362 684125.
We reserve the right to modify or withdraw any service without notice as part of our policy of meeting the highest possible standards.
Use of this website signifies your agreement to the terms of use.


Online Security

When purchasing from Fenwick & Tilbrook online you will be required to submit your card payment details. All our online transactions are carried out over a secure Internet connection (HTTPS) and therefore your details are encrypted when in transit, so they cannot be read.

Fenwick & Tilbrook will never store your credit card details.

Our Payment Service Provider is Opayo (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

Opayo provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Opayo’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Opayo uses a range secure method such as fraud screening, I.P address blocking and 3D secure. Once on the Opayo systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Opayo is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Opayo is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So, when buying through our site, you can be sure that you are completely protected.